Introductory provisions

These terms and conditions apply to purchases in the online gallery www.loreanshop.com. The conditions further define and specify the rights and obligations of the online store operator, the seller and the buyer (customer).
The internet gallery is operated on a website located at www.loreanshop.com


The online shopping gallery is operated by IGI TRADER LLC, Limited Liability Company DELAWARE, File number 6294913 with its registered office at 910 FOULK ROAD, SUITE 201, WILMINGTON, County New Castle, State DE, Postal Code 19803.


Foreign entities sell goods through an online gallery. An up-to-date overview of all sellers can be found in the Foreign Entities section.
The operator of the online gallery is not a seller of goods traded through the online store www.loreanshop.com, but mediates the conclusion of purchase agreements with customers by selling the online gallery as a shopping gallery, which allows sellers to present their goods and buyers interest in selected goods and mediates the exchange of information between the seller and the buyer until the possible conclusion of the purchase contract, and also procures for the seller some other matters in connection with their performance.
The operator of the internet gallery is entitled by the individual sellers to declare these business conditions so that they are part of the purchase contracts concluded through the website www.loreanshop.com
These terms and conditions apply to purchases made by consumers.
Through the catalog of goods, located at the Internet address These terms and conditions apply to purchases in the online gallery www.loreanshop.com. The conditions further define and specify the rights and obligations of the online store operator, the seller and the buyer (customer).
The internet gallery is operated on a website located at www.loreanshop.com, the operator allows customers to make proposals (orders) for the purchase of these goods.


The goods are visually presented in the internet gallery These terms and conditions apply to purchases in the online gallery www.loreanshop.com. The conditions further define and specify the rights and obligations of the online store operator, the seller and the buyer (customer).
The internet gallery is operated on a website located at www.loreanshop.com and are given their name, description, purchase price, or other additional information. The Operator tries to meet the Buyer’s needs as much as possible and will send any language instructions in electronic form for complex products on request, if it is available. If the instructions are not available, the Operator undertakes to provide the Buyer with such advice through customer service so that he can use the product without any problems.


Communication between the buyer and the seller takes place until a possible conclusion of the contract through the Internet gallery. Any communication between the buyer and the operator takes place via e-mail. The contact address of the operator is info@loreanshop.com

Ordering and concluding a purchase contract

The customer selects the goods to be ordered by adding them to the shopping cart on the operator’s website.
By filling out and sending the order form from the web interface in the online store, the customer makes a binding order for the selected goods. By sending the order, the buyer confirms that he has read these terms and conditions and that he agrees with them. The condition for the validity of the electronic order is the completion of all data and requisites prescribed by the form. Before sending the order form, the customer is obliged to check all the data filled in and all options made by him where a variant design or variant action is offered. Until the order form is sent, the customer can correct errors and also change the content of the order. The buyer is allowed to familiarize himself with these general terms and conditions before sending the order.


The order is a draft purchase agreement addressed to alternative entities that sell goods through the online gallery www.loreanshop.com

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The operator passes the order to the entities that sell selected goods through www.loreanshop.com, either directly or using the chain of online stores through another online store designated by the sellers.


The Operator shall immediately confirm the receipt of the order to the Buyer by e-mail to the address specified by the Buyer in the order.


A summary of his order is sent to the customer together with the confirmation of receipt of the order. Acknowledgment of receipt of the order means confirmation of its receipt by the operator for further processing.
The purchase contract between the buyer and the seller will be concluded by acceptance (acceptance) of the customer’s order by the seller, about which the customer will receive a confirmation via www.loreanshop.com, or using online store chaining.


The contract is concluded with the seller, who accepted the buyer’s order. By concluding the purchase contract, the order loses its effects towards other sellers.


The contract consists of the order, confirmation of receipt and includes these general terms and conditions. The wording of all the above parts of the contract is made available to the customer by either sending it to the customer (see eg Section 2.4) or allowing the customer to download or print it (general terms and conditions located at www.loreanshop.com). The contract is concluded in the English language; some of its components may be in Another.


The contract is archived by the e-shop operator in electronic form and is not accessible to third parties, with the exception of the seller.


In the event that the operator of the online store notifies the buyer of the rejection of the order, by e-mail to the address specified by the buyer in the order, the order loses its obligations without the conclusion of a purchase contract. The operator of the online store is entitled to reject the order mainly due to the exhaustion of stocks of goods and its long-term unavailability. The operator of the online store is entitled to reject the order also because the customer repeatedly during the period of one year immediately preceding his current order (ie delivery time to the operator), ie in at least two cases, unreasonably or unjustifiably refused to take delivery of goods purchased through the online gallery www.loreanshop.com

Recurring payment / VIP Section

In the case of purchasing our products, each product in each combination is based on so-called recurring payments, which the client subscribes to access to the VIP section, which is communicated through an email program, based on which the customer obtains information about new products. by publishing, the possibility to order products at discounted prices through VIP links to products, receives additional discounts and discount coupons, which are intended only for members of the VIP section, etc. All VIP benefits are regularly communicated through an email program, at a frequency of 1-6 emails per month.

The customer obtains information on the amount and frequency of payment from the summary in the Cart at www.loreanshop.com. The client obtains accurate information about the amount of payment within the possibility of prepaying access to the VIP section, by summarizing the conditions in the Basket, summarizing the conditions in the GTC and summarizing the conditions in the confirmation email in the order etc, it means the customer has the opportunity to get acquainted with payment details 4 times before first payment!

Customers using the VIP section will receive information e-mails about new products according to their stocking, at the same time they will receive at least once a month a special VIP discount code, which is provided for a limited time only to members of the VIP section. VIP section members can buy all, even discounted products on our website with a given coupon without any restrictions. The VIP members of the section are thus provided with the best possible final product prices.

By entering the VIP zone, buyers will get a 48-month warranty on the purchased goods. The warranty does not apply to the Crazy Mystery box product, as the content of the product is not known in advance.

By creating an order, the customer agrees to a recurring payment by studying the GTC, on the basis of which he gives his consent by unchecking the study and by unchecking the consent to recurring payments.

Repeated payment means deducting a pre-agreed amount from the buyer’s card by the seller, at pre-agreed intervals (1 interval = 14 days). The first payment is charged 7 days after the order, then each subsequent one in an interval of 14 days.

The data on the payment card is processed by Stripe in accordance with the international security standard PCI-DSS Level 1 (this is the highest level of data security in the financial sector).

  • a) When a recurring payment is set up
  • Recurring payments are based solely on the purchase of products through www.loreanshop.com, and only on payment by card, 14 daily intervals. No other payment methods and payment intervals create a recurring payment.
  • b) Maximum recurring amount
  • Maximum recurring amount – € 6.90 – 9.90 / 14 days for 1 customer, but if the buyer buys the VIP membership product at a discount, it may be a smaller amount (PROMO promotion).
  • c) Recurring payment fix
  • The payment that the customer pays in the first billing period may increase or decrease, for the entire period of using this service, to a maximum of – € 6.90 – 9.90 / 14 days for VIP membership.
  • d) The recurrence date and frequency
  • The recurrence date is not set for the exact day, it depends on the date the client first purchased the product (s) at www.loreanshop.com.
  • e) CANCELLATION OF RECURRENT PAYMENTS
  • Buyer will be able to cancel recurring payments at any time, without any additional penalty payments and without giving reasons himself through his client account at www.loreanshop.com/my-account/ in the MY SUBSCRIPTION section by clicking on the “CANCEL” button. Payments will be disabled when you click the button.
  • f) Recurring payment questions

ATTENTION: For all new VIP accounts established from 23.5.2022, the recurring payment download frequency is as follows: 48 hours free, then € 9.90 every 10 days.

The buyer can ask for information at info@loreanshop.com, or the “contact” form at www.loreanshop.com, contact subpage.

Contents of the purchase agreement

The subject of performance under the concluded purchase contract is the delivery of goods specified in the buyer’s order accepted (accepted) by the seller through the online store, in quantities and at prices that are determined in the same way.
The effectiveness of the contract is subject to the fulfillment of the condition precedent. The condition precedent is the payment of the purchase price by the buyer.
The place of delivery of goods is the address given by the buyer in the order form. Delivery of goods is made to places around the world.
The goods are sent to the place of delivery from abroad.
The buyer chooses the method of delivery of goods when filling out the order form.
Delivery conditions, including information on any freight (postage) and including the rules set in the event of unsuccessful delivery of the consignment with the goods, are specified in detail on the Internet address www.loreanshop.com in a special section. These delivery conditions are part of these business conditions.
The operator reserves the right in case of temporary impossibility of delivery due to unavoidable and unforeseeable obstacles or so-called force majeure, which arose without his fault, to extend the delivery time depending on these obstacles. An unavoidable and unpredictable obstacle or the so-called force majeure is especially the uprising, riots, extreme weather events, epidemics, quarantine, strikes, restrictions on transport and transportation independent of the will of the Operator under.
During the delivery of goods, customs clearance of goods may take place. Any customs duty is not included in the specified purchase price. If it is necessary to explain the correct procedure in the customs procedure, the buyer can contact the operator of the internet gallery with his questions.
The method of payment of the purchase price is chosen by the buyer when filling out the order form.
Payment terms are specified in detail on the website www.loreanshop.com in a special section. These payment terms are part of these terms and conditions.
If the buyer pays not only the purchase price of the goods but also the shipping (postage), all payments are made at once.
If the sale of goods is a taxable transaction and is subject to value added tax, the purchase price of the goods includes the amount of this tax.
Ownership of the goods passes to the buyer, subject to payment of the purchase price, his acceptance.
The buyer is obliged to check the status of the consignment upon receipt of the consignment with the goods. In the event that the delivered consignment is damaged, the buyer and the carrier will write a record.
The rules of personal data processing and the rules of their protection are specified in detail on the internet address www.loreanshop.com in the section entitled Principles of personal data processing. These rules are part of these terms and conditions.
The buyer has the right to withdraw from the purchase agreement concluded through the online gallery www.loreanshop.com. Details are set out in the Instructions on the possibility of withdrawal from the contract located in the Special Part of these Terms and Conditions.
The customer’s rights from defective performance and the rules for their application are regulated in the section entitled Complaints Procedure.
The complaint procedure is a part of these business conditions.
The seller will issue a tax document in connection with the sale, which the buyer will receive no later than upon receipt of the goods. The price of the goods on the document can be converted into a foreign currency (especially USD).
When selling goods using the chain of online stores, the seller is not entitled in any case to use against the buyer the trading rules set for the subsequent online store designated by the seller.

Intellectual property protection

Entities that sell goods through the online gallery www.loreanshop.com are obliged to respect the intellectual property rights of third parties.
Anyone who considers that certain goods sold through www.loreanshop.com infringe an intellectual property right testifying to a third party is invited to notify them by e-mail to info@loreanshop.com. In so doing, it is necessary to identify precisely the goods in question and to indicate the circumstances which will enable the case to be assessed, by means of a designation or other definition of the right to be infringed.
The operator shall forward such notification to the seller of the goods in question with a request for redress.
In the event of a manifestly reasonable notice, the operator of the online store is entitled to prevent the further offering and sale of the goods in question via www.loreanshop.com.

Instructions on the possibility of withdrawing from the contract

The buyer has the right to withdraw from the contract without giving a reason within fourteen days from the date of receipt of the goods, ie from the day when the goods are taken over by the buyer or a third party designated by him – other than the carrier. In the case of a contract having as its object several types of goods or the supply of several parts, the period shall run from the date of receipt of the last supply of goods.

The buyer cannot withdraw from the contract for the supply of goods that has been modified according to the wishes of the buyer or for his person.
The buyer cannot withdraw from the contract during the transport of goods, as the carrier does not allow the seller to return the shipment to the shipping address during transport. Withdrawal from the contract during the time the shipment is in transit will not be accepted by the seller.

  • When ordering Crazy Mystery Box, it is not possible to withdraw from the contract before the goods are delivered or while the goods are in transit. Immediately after creation by the customer, the order is forwarded by the system and paid for by the supplier, who dispatches the goods within a few hours. The order cannot be stopped or returned during the shipment. Standard delivery of the Mystery box is 7 to 21 working days, but in rare cases it can be 120 days.
  • Information such as weight, size and content of the Crazy Mystery Box are not known in advance, due to the nature of the product, therefore it is not possible to accept a claim for goods / withdrawal from the contract after unpacking in case of dissatisfaction with the weight, size and content.
  • The name of the Box, namely “Crazy Mystery Box” is given to us by the original name. Box is a product of our company and not a product of any of the known companies, with whose names it bears a possible similarity.

When exercising the right to withdraw from the contract, the buyer must inform the seller of his withdrawal from the contract in the form of a unilateral legal action (for example, by letter sent through the postal service provider or by e-mail). The buyer can use the sample form to withdraw from the contract, but it is not his obligation. In order to comply with the withdrawal period, it is sufficient to send the withdrawal before the expiry of the relevant period.
In accordance with the conclusion of the purchase contract, he expressly agrees that in the event of withdrawal from the purchase contract, the funds will be returned to him in the form of a coupon with a nominal value of 100% of the amount paid. If the customer does not agree with the refund in the form of a coupon, he must claim the right to withdraw from the purchase contract from the supplier. The buyer is responsible for reducing the value of the goods as a result of handling the goods in a manner other than that necessary to determine the nature and properties of the goods, including its functionality.